1. Introduction

These Terms and Conditions govern the use of the services and products provided by Zembe Energy, a sub-brand of Zembe, dedicated to the electrical panel electrification market. By accessing our services, the user agrees to comply with these Terms and Conditions.

2. Scope

Zembe Energy provides solutions for the design, manufacture, and delivery of custom electrical panels, using a variety of electrical components in accordance with the client’s technical requirements.

3. Use of Services

The client must provide accurate and complete information for the preparation of projects and orders.

Zembe Energy reserves the right to refuse services if there are inconsistencies or omissions in the information provided.

4. Quotation and Approval

All quotations issued by Zembe Energy are valid for 30 days from the date of issue.

Project execution will only commence after formal approval of the quotation by the client and compliance with the agreed payment terms.

5. Delivery Timeframe

Delivery times are estimated based on the information available at the time of order confirmation and may be adjusted due to external factors such as material availability or client-requested changes.

Any changes to the delivery timeframe will be communicated in advance.

6. Warranty and Liability

Zembe Energy guarantees that the delivered products comply with the specifications approved by the client.

The warranty covers manufacturing defects but does not include damage caused by improper installation, misuse, or unauthorised interventions.

7. Intellectual Property

Projects developed by Zembe Energy remain the intellectual property of the company until full settlement of the order by the client.

Reproduction, distribution, or use of the projects without written authorisation is prohibited.

8. Privacy Policy

Zembe Energy is committed to protecting the privacy of data provided by clients, in accordance with the General Data Protection Regulation (GDPR).

The data will be used exclusively for purposes related to the fulfilment of the contracted services.

9. Dispute Resolution

In the event of a dispute, the parties undertake to attempt to resolve the matter through amicable negotiation. If this is not possible, the dispute will be settled in the competent courts of Portugal.

10. Amendments to the Terms and Conditions

Zembe Energy reserves the right to amend these Terms and Conditions at any time. Any modifications will be communicated through the usual channels.

11. Contact

For any questions or clarifications, please contact us via email at [contact email] or by phone at [contact number].

12. Acceptance of Terms

By using Zembe Energy’s services, the client confirms that they have read, understood, and accepted these Terms and Conditions.